Program Manager

2 days ago

Seattle, Washington, United States Lululemon Athletica Full time
About this role

We are seeking a highly skilled Program Manager to join our Cybersecurity team at Lululemon Athletica. As a Program Manager, you will be responsible for managing the implementation, operationalization, and ongoing capabilities enhancements for the ServiceNow security related modules.

Key responsibilities
  • Responsible for overall delivery and effectiveness of GRC and Cybersecurity related capabilities within the ServiceNow platform
  • Works collaboratively with Cybersecurity stakeholders and ServiceNow platform stakeholders to review current and future capabilities and provide guidance on process improvements to enhance efficiencies within security control and risk management functions
  • Serves as product manager for ServiceNow Cybersecurity modules and provides technical insights to ensure issues, defects, or process gaps are identified and actioned
  • Works with the Global Architecture and ServiceNow platform teams to understand current and future platform strategy and develop Cybersecurity product roadmap that aligns to overall strategy
  • Provides expertise and support for the Cybersecurity ServiceNow Business Analyst to ensure specific project objectives, requirements and deliverables are clearly documented and executed
  • Unblocks the team when required and proactively problem solves throughout the program lifecycle with guidance from product stakeholders and leadership
  • Effectively identifies and solves for potential risks, issues, and development strategies to prevent realization of risks while providing transparency to the applicable stakeholders
  • Provides metrics to demonstrate that the program delivers the expected outcomes and effectively supports business objectives
  • Responsible for program related resource management and 3rd party vendor management pertaining to ServiceNow Cybersecurity specific program objectives
  • Ensures all program and project tasks are clearly understood, assigned, and tracked
Requirements
  • 5+ years in ServiceNow GRC/IRM platform technology with demonstrated product or program management responsibilities
  • Thorough understanding of Cybersecurity Governance, Risk, and Compliance principles and regulatory and/or risk frameworks such as SOX, PCI-DSS, CIS, NIST
  • Proven experience in aligning multiple stakeholders to lead the strategic path and delivery of ServiceNow Cybersecurity/GRC capabilities
  • Ability to effectively manage the operational aspects of a technology program, including resource management, vendor management, capacity planning, and budgeting
  • ServiceNow Certified Implementation Specialist in IRM, TPRM, or other Cybersecurity modules is a plus
  • Experience in managing waterfall, hybrid & agile delivery teams
  • Proven track record and experience working in a global company with technology teams in India and North America
  • Possession of an entrepreneurial spirit and ability to innovate to achieve great results
  • Strong leadership skills, including the ability to influence and gain consensus in the absence of direct authority
  • Proven results working with global and remote teams across different time zones
What we offer

Lululemon Athletica offers a competitive compensation package, including a base salary, annual bonus program, and comprehensive benefits package. We also offer opportunities for career development, wellbeing, and personal growth, including extended health and dental benefits, paid time off, savings and retirement plan matching, and generous employee discount.

We are committed to creating a workplace that is inclusive, equitable, and growth-focused. We believe that when life works, work works, and we strive to be the place where inclusive leaders come to develop and enable all to be well.

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