Administrative Services Director
3 weeks ago
Job Title: Administrative Services Director
About Us: Trinity Social Services is a dynamic organization dedicated to providing exceptional services to our community.
Salary: $20.00 - $25.00 per hour (part-time), with possibilities for full-time and bonuses.
About the Job:
The Administrative Services Director will oversee the day-to-day operations of our office, ensuring a smooth and efficient workflow. This role requires strong organizational skills, attention to detail, and excellent communication abilities.
Key Responsibilities:
- Greet clients, staff, and visitors, providing a welcoming and professional atmosphere.
- Manage phone calls, messages, and conference calls efficiently.
- Maintain accurate building logs and coordinate access control.
- Receive and distribute mail, packages, and deliveries promptly.
- Offer exceptional customer service via phone and in-person interactions.
- Keep the reception area clean, organized, and clutter-free.
- Support filing, data entry, and other administrative tasks as needed.
- Greet walk-in clients, ensuring their comfort while waiting for appointments.
- Audit client charts daily, weekly, and monthly for accuracy and compliance.
- Conduct intakes and admissions for new clients.
- Upload documents into the Electronic Medical Record (EMR) system accurately.
- Develop partnerships with local schools and businesses to promote our agency's brand.
- Represent Trinity Social Services at community events to raise awareness and generate leads.
- Collaborate with upper management on operational matters.
- Assist in processing staff invoices for timely payroll.
- Help revise agency policies and procedures as needed.
- Ensure office compliance with all legal and regulatory requirements.
- Provide documentation support for insurance claims and referral sources.
- Oversight of critical incident reporting, emergency, and safety procedures.
- Consult on ethical issues and resolve dilemmas appropriately.
- Update marketing materials for staff, clients, and referrals.
- Coordinate staff meetings and provide support to clinical and medical staff.
- Audit building operations regularly for efficiency and effectiveness.
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