Client Services Director

3 weeks ago


Atlanta, Georgia, United States LAW OFFICE OF LASHAWNDA D. CONNER, LLC Full time
About the Role

We are seeking a highly skilled and experienced Client Services Director to join our team at the LAW OFFICE OF LASHAWNDA D. CONNER, LLC. As a key member of our staff, you will be responsible for providing exceptional customer service to our clients, ensuring their needs are met and exceeded.

Job Description

The ideal candidate will have a strong background in client relations, excellent communication skills, and the ability to work independently with minimal supervision. The salary range for this position is $60,000 - $80,000 per year, depending on experience.

Responsibilities:

  • Maintain a high level of professionalism and provide exceptional customer service to clients.
  • Handle all client communications, including phone calls, emails, and meetings.
  • Respond timely to inquiries and resolve issues efficiently.
  • Contact courts and prosecutor offices for traffic-related matters.
  • Schedule monthly events and outreach for attorneys to attend.
  • Convert leads into planning sessions and ensure timely payments.

Requirements:

  • Bachelor's degree in Business Administration or related field.
  • Minimum 5 years of experience in client relations or a related field.
  • Excellent communication and interpersonal skills.
  • Able to work independently with minimal supervision.
  • Strong problem-solving and analytical skills.


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