Lead Technical Support Specialist

3 weeks ago


Tampa, Florida, United States Underground Administration Full time
Job Title: Lead Application Support Engineer

Underground Administration is seeking a highly skilled Lead Application Support Engineer to join our Development team. This role focuses on maintaining and providing technical support for applications in daily operations.

Key Responsibilities:

  • Resolve critical application alerts and production defects
  • Collaborate with internal teams on application issues
  • Validate and submit audit responses
  • Manage disaster recovery processes
  • Identify automation opportunities
  • Partner with development teams on application design
  • Manage application deployment and upgrade processes

Requirements:

  • 6+ years of related experience (4+ years in Distributed Application Support)
  • Experience with Java/J2EE, XML, HTML, JavaScript, NodeJS
  • Proficiency in Unix, Linux, Windows, SQL/PLSQL
  • Knowledge of relational databases (DB2, Oracle, Snowflake)
  • Experience with monitoring tools (Splunk, HiPam, DynaTrace)
  • Familiarity with cloud technologies (AWS, Azure)

Benefits:

  • Paid time off
  • Medical, dental, vision insurance
  • Life insurance
  • 401k

This role offers an exciting opportunity to work with cutting-edge technologies in a dynamic financial services environment. As a Lead Application Support Engineer, you will play a critical role in maintaining and improving our applications, ensuring they meet the needs of our clients and stakeholders.



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