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Medical Office Coordinator
2 months ago
Xpress Wellness Urgent Care is seeking a highly skilled and detail-oriented Front Office Medical Receptionist to provide exceptional patient care and support to our healthcare team.
- Ensure a positive and efficient patient experience by accurately and efficiently checking in patients, collecting co-pays, and obtaining registration information.
- Maintain the confidentiality of patients' personal and financial information, upholding the highest standards of professionalism and integrity.
- Coordinate patient flow and manage the patient lobby area to ensure a smooth and organized experience.
- Respond to patient inquiries, schedule appointments, and provide exceptional customer service.
- Collaborate with healthcare providers to ensure seamless patient care and maintain open communication.
- Maintain a clean and organized front-desk environment, adhering to high standards of cleanliness and organization.
Requirements
- High school diploma or equivalent required.
- Excellent communication and interpersonal skills, with the ability to effectively interact with patients, staff, and healthcare providers.
- Ability to multitask in a fast-paced environment, prioritizing tasks and managing time efficiently.
- Strong organizational skills and attention to detail, with the ability to maintain accurate records and files.
- Knowledge of medical terminology and procedures, with a strong understanding of healthcare operations.
- Proficient in Microsoft Office applications and electronic medical record systems, with the ability to learn new software and technology.
- 2+ years of experience in a customer-centric role, preferably in a healthcare setting.
- BLS certification preferred, with a strong commitment to patient safety and well-being.
- Familiarity with or ability to understand insurance summary data, with a strong understanding of healthcare billing and reimbursement.
Benefits
Xpress Wellness Urgent Care offers a comprehensive benefits package, including:
- Competitive pay, with a starting rate of $15.38/hour.
- Generous PTO, allowing for a healthy work-life balance.
- Health, dental, and vision insurance, with a comprehensive benefits package.
- Retirement package with employer match, providing a secure financial future.
- Short-term disability and long-term disability options, ensuring financial protection in case of illness or injury.
- Life insurance, providing peace of mind for employees and their loved ones.
