Sales and Service Representative
4 weeks ago
About Crutchfield Corporation
">At Crutchfield, our innovative company culture is centered around helping employees succeed while delivering best-in-class service to our customers. We're a unique blend of things: an acclaimed national online retailer, a family-owned business that's Virginia-based, and a community-oriented group of consumer electronics enthusiasts.
">We've been named as one of the 2024 Best Places to Work by Virginia Business Magazine and Best Companies Group.
">As a Sales Advisor, you will engage our customers with an open, interested, and honest rapport about their project and the solutions we offer. You will ask questions to uncover a customer's needs, offer a recommendation for the best solution, and make purchasing easy.
">Responsibilities
">- ">
- Engage customers in a friendly and empathetic manner">
- Ask questions to understand customer needs and provide recommendations">
- Make purchasing easy for customers">
- Collect and provide all necessary information using our point-of-sale computer applications">
Requirements
">- ">
- PASSION FOR CUSTOMER SERVICE AND EXCEPTIONAL INTERPERSONAL SKILLS ">
- Proficient computer skills">
- Ability and willingness to learn consumer electronics">
- Highly self-motivated">
- Ability to communicate clearly and effectively">
- Ability to work evenings until 7pm and most Fridays and Saturdays">
- Previous sales, customer service, and/or consumer electronic experience preferred, but not required">
- Bilingual in Spanish is a plus">
Training and Benefits
">You will receive three months of paid, hands-on training. Our starting pay is $21.63/hour. After training, you will move to a commission pay structure. First year income expectations are between $48,000 and $56,000 with an opportunity to earn significantly more.
">We also offer a competitive benefit package, a comprehensive wellness program, tuition reimbursement, and discounts on the fun stuff we sell.
">Crutchfield is an equal opportunity employer and welcomes applications from all suitably qualified persons regardless of their race, color, sex, sexual orientation, gender identity, national origin, ethnic origin, religion/belief, disability, veteran status or age.
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