Payment Operations Representative
4 weeks ago
Purdue Federal Credit Union is seeking a skilled Payment Operations Representative to join our team. As a key member of our operations team, you will be responsible for ensuring the accurate and timely processing and settlement of daily member transactions.
Key Responsibilities:
- Complete general proof duties, including check copy requests, foreign check collection, and check corrections.
- Ensure daily deadlines are met by identifying out of balance conditions and other exceptions to item processing.
- Manage the daily process of incoming mailed in member deposits, credit card, and loan payments.
- Process incoming and outgoing foreign and domestic wire transfers and conduct research, recalls, and traces as requested.
- Correspond with members for transaction verification and settlement.
- Work in collaboration with other departments to resolve member payment and technical issues.
- Daily balancing and reconciliation of all cash letters, cash advance transactions, and various general ledger accounts.
Requirements:
- High School Diploma or GED Equivalent required; College coursework preferred.
- Minimum 2 years of experience in banking/finance and customer service.
- Competent computer skills with experience working in Microsoft Excel and Outlook.
- Strong quantitative skills, organizational and time management skills, and self-motivation.
About Purdue Federal Credit Union:
Purdue Federal Credit Union is an Equal Opportunity Employer/Veterans/Disabled.
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