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Customer Service Liaison

1 month ago


West Lafayette, Indiana, United States State Farm Insurance Full time
Customer Relations Representative

At State Farm Insurance, we're seeking a skilled Customer Relations Representative to join our team. As a key member of our customer service team, you'll play a vital role in ensuring our customers receive exceptional service and support.

Key Responsibilities:
  • Assist customers with their insurance needs, providing accurate and timely information.
  • Process policy changes, claims, and payments efficiently and accurately.
  • Maintain customer records and update information as necessary.
  • Collaborate with team members to ensure seamless customer experiences.
  • Stay updated on insurance policies, regulations, and industry trends to provide expert advice.

We're looking for a professional who is passionate about delivering exceptional customer service and has a strong understanding of insurance policies and regulations. If you're a team player with excellent communication skills and a customer-centric approach, we'd love to hear from you.