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Customer Service Representative

2 months ago

Melville, New York, United States Brian Gill - State Farm Agent Full time
Job Description

As a Customer Service Representative with Brian Gill - State Farm Agent, you will play a vital role in providing exceptional customer experiences and building strong relationships with our clients.

Key Responsibilities:
  • Establish and maintain customer relationships through prompt, accurate, and friendly service.
  • Respond to customer inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Maintain a strong work ethic and commitment to success in a fast-paced environment.
Benefits:
  • Group Life Insurance Benefits
  • 401K
  • Salary
  • Profit sharing
  • Paid time off (vacation and personal/sick days)
  • Valuable experience
  • Growth potential/Opportunity for advancement within our agency
Requirements:
  • Excellent communication skills - written, verbal, and listening
  • Self-motivated and detail-oriented
  • Proactive in problem-solving and dedicated to customer service
  • Ability to work in a team environment and effectively relate to customers
  • Bilingual - Spanish preferred
  • Property and Casualty license (must be able to obtain)

We are seeking a motivated and customer-focused individual to join our team. If you are passionate about delivering exceptional customer experiences and have a strong work ethic, we encourage you to apply. We will follow up with you on the next steps in the interview process.