Loan Officer Assistant

4 weeks ago


White Plains, New York, United States Quintessential Mortgage Group LLC Full time
Job Description

This role is a starting position for the sales force at Quintessential Mortgage Group LLC. The primary duty of this person is to assist the Sr. Loan Officer in generating more sales by taking extraneous work off their plate. The Loan Officer Assistant will pull and analyze research regarding the property, credit, and other aspects of the file.

Key Responsibilities
  • Prepare mortgage loan files by reviewing loan applications, clarifying or obtaining additional information as necessary.
  • Preliminary research is needed on the loan to help determine mortgage eligibility.
  • Input loan application information.
  • Prepare all pre-approvals for the Loan Officer to send to the Borrower.
  • Facilitate the mortgage loan application process by interfacing with the Borrower in supplementing additional needed data for completed applications.
  • Identify mortgage loan application and documents problems by highlighting deficiencies and notifying the Loan Officer – orders verifications, appraisal, title, and survey. Runs credit reports as requested.
  • Work closely with processors, closers, underwriters, and loan officers.
  • Assist in coordinating closing appointments in conjunction with the closing staff.
  • Generate documents and maintain logs to ensure complete and accurate compliance with RESPA, Regulation Z, Fair Lending, HMDA, Bank Secrecy Act, and other regulations regarding the mortgage application process.
  • Keep information accessible by sorting, organizing, and filing documents and maintaining compliance standards.
  • Understand and comply with mortgage industry regulations, including the Fair Credit Reporting Act, the Real Estate Settlement Procedures Act, the Community Reinvestment Act, Truth-in-Lending laws, etc.
  • Protect the company's reputation and image by maintaining Borrower confidence, delivering a high level of customer service, and keeping mortgage loan information confidential.
  • Miscellaneous duties as assigned.
Requirements
  • MUST SPEAK SPANISH/HAVE NMLS LICENSE
  • High School Diploma or GED equivalent required; some college preferred; College degree desired.
  • Intermediate computer skills (MS Office, Mortgage Loan Applications/Software)
  • Ability to multi-task and operate in a high-volume, fast-paced environment.
  • Ability to collaborate with employees, loan officers, and management to resolve issues.
  • Ability to set priorities and demonstrate thoroughness and accuracy.
  • Flexibility to adapt to change
  • Critical thinking skills
  • Positive attitude
  • Business ethics
  • Exceptional customer service skills, written and verbal communication skills, including the ability to communicate professionally in front of groups. The ability to demonstrate patience, control, flexibility, and maintain quality and high productivity when dealing with customers and changing work demand.


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