Restaurant Team Supervisor

1 week ago


Elkhart, Indiana, United States MOD Super Fast Pizza, LLC Full time

About MOD Super Fast Pizza, LLC

At MOD, we are committed to being a positive force in the lives of our employees and the communities we serve. Our mission is defined by the meaningful social impact we can achieve together.

We value second chances and encourage individuals with criminal backgrounds who are seeking stable employment to consider this opportunity.

Compensation: Salaries are determined based on qualifications, skills, experience, and location.

MOD Pizza provides a comprehensive compensation package that includes:

  • Quarterly store-performance incentives
  • Options for medical, dental, vision, life, and disability insurance
  • Up to 20 paid vacation days annually and 2 paid holidays
  • Eligibility for 401(k) retirement plans
  • Paid sick leave
  • Paid parental leave
  • Opportunities for performance-based pay increases
  • Access to MOD's Employee Assistance Program
Position Overview

The Restaurant Team Supervisor serves as the second-in-command within the store leadership team. In this role, you will lead, mentor, and develop the skills of Shift Supervisors and Squad Crew while gaining hands-on experience in restaurant operations alongside the General Manager.

You will establish the atmosphere for the team, demonstrating how to welcome our customers, including those seeking unique pizza experiences. Your leadership will embody the belief that our restaurants create an inclusive environment where everyone feels they belong.

With over 70% of MOD Leaders promoted from within, we strive to create a workplace where team members find fulfillment in their roles and can achieve their career aspirations. MOD can serve as your long-term career destination or a stepping stone in your professional journey.

At MOD, we embrace the philosophy that ALL PIZZAS ARE WELCOME.

Key Responsibilities
  • Maintain a high-energy environment during shifts.
  • Foster a positive and inviting atmosphere for both Squad Crew and customers.
  • Handle keyholder cash responsibilities.
  • Address and resolve any concerns from Squad Crew or customers, escalating issues to the General Manager when necessary.
  • Oversee shift duties and manage equipment issues as they arise.
  • Focus on the development and well-being of the Squad, celebrating achievements.
Required Qualifications
  • At least 1 year of experience in customer service or the restaurant industry.
  • Must be at least 18 years of age.
  • Experience in coaching, teaching, and motivating others.
  • Proven ability to follow and enforce processes and standards while providing compassionate guidance.
  • Strong customer service skills with the ability to remain calm and focused under pressure.

This job description is not exhaustive and may be subject to change to meet the ongoing needs of the organization. MOD is dedicated to fostering an inclusive environment for all employees. If you require reasonable accommodations during the application or interview process, please reach out for assistance. Additionally, some states have restrictions for employees under 18 years of age. Please consult with your General Manager if you are under 18 to understand how this may apply to you. MOD is an equal opportunity employer.



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