Healthcare Support Specialist

2 weeks ago


Winter Haven, Florida, United States Florida ENT Associates Full time
Job Overview

We are looking for a committed Medical Assistant to enhance our clinical team at Florida ENT Associates. The Medical Assistant will play a crucial role in supporting healthcare professionals in delivering exceptional patient care.


Position Summary:

The ideal candidate will demonstrate a strong dedication to patient welfare, possess outstanding communication abilities, and be adept at managing multiple tasks in a dynamic environment.


Required Qualifications:
  • High school diploma or equivalent.
  • Completion of a medical assistant training program or relevant work experience.
  • Certification as a Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA) is preferred.
  • Strong interpersonal and communication skills.
  • Ability to effectively prioritize and manage multiple responsibilities.
  • Familiarity with basic medical terminology and computer proficiency.
  • Understanding of medical office operations and patient care standards.

Key Responsibilities:
  • Assist healthcare providers during patient evaluations and treatments.
  • Record and monitor patient vital signs and medical histories.
  • Prepare examination rooms for patient consultations and procedures.
  • Administer medications as instructed by healthcare professionals.
  • Conduct basic laboratory tests and procedures.
  • Schedule patient appointments and manage follow-up activities.
  • Maintain thorough and accurate medical records.
  • Ensure patient confidentiality and adherence to HIPAA regulations.
  • Support medical office operations, including answering calls, filing, and billing tasks.
  • Maintain the highest standards of patient care and professionalism at all times.


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