Service Resolution Consultant

6 days ago


Minneapolis, Minnesota, United States Solomon Page Full time
Service Resolution Consultant

We are seeking a skilled Service Resolution Consultant to join our team in St. Paul, MN.

About the Job:

  • The role involves resolving customer complaints and providing support.
  • The ideal candidate will have prior experience in a customer-facing role and excellent communication skills.

Key Responsibilities:

  • Process client requests and follow up to ensure satisfaction.
  • Work closely with the airline partner to provide training and support.
  • Negotiate with vendors to achieve the best outcome.

Requirements:

  • Prior experience in a customer-facing role.
  • Strong interpersonal and communication skills.
  • Ability to work extended hours and be on call as needed.

Earnings: Up to $24.00 per hour depending on experience.



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