Automotive Service Consultant

3 days ago


Minneapolis, Minnesota, United States Walser Full time
Service Advisor Job Description

At Walser Automotive Group, we're committed to delivering exceptional customer service and building long-lasting relationships with our clients. As a Service Advisor, you'll play a vital role in our team, ensuring that every customer interaction is nothing short of excellent.

Key Responsibilities
• Act as the primary point of contact for customers, addressing their concerns and resolving issues in a timely and professional manner.
• Collaborate with the service team to provide accurate assessments and estimates, communicating clearly with customers to ensure their needs are met.
• Develop and maintain strong relationships with customers, fostering a sense of trust and loyalty through exceptional service and follow-up techniques.

Requirements
• High school diploma or equivalent work experience.
• Exceptional customer service skills, with the ability to handle multiple conversations simultaneously and maintain a professional demeanor under pressure.
• Prior automotive experience, preferably in a service or repair environment.
• Strong written and verbal communication skills, with the ability to articulate complex information in a clear and concise manner.
• Proven experience working in a team environment, with a focus on collaboration and mutual support.
• High level of detail orientation and accuracy, with a commitment to quality and precision in all aspects of work.

What We Offer
At Walser Automotive Group, we're dedicated to providing a supportive and inclusive work environment that fosters growth and development. As a Service Advisor, you'll enjoy a comprehensive benefits package, including medical, dental, and vision coverage, as well as access to our Employee Resource Groups and the opportunity to volunteer through the Walser Foundation. We're committed to making a positive impact in our community, and we invite you to join us on this journey.

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