L2 Technical Support Specialist
2 days ago
We are seeking a highly skilled Technical Support Specialist to join our Oracle Support Services team. As a key member of our Support organization, you will be responsible for delivering post-sales support and solutions to our customers while serving as an advocate for their needs.
Key Responsibilities- Field and resolve post-sales non-technical customer inquiries via phone and electronic means.
- Provide technical support and guidance on the use and troubleshooting of our Electronic Support Services.
- Act as a liaison between Oracle employees and customers, with minimal direction from management.
- Provide guidance and resolution on a wide range of technical and non-technical customer issues.
- Minimum 2-3 years' experience installing/configuring/supporting/administering Micros F&B management software products.
- Experience/understanding of working in a data center.
- Degree or equivalent experience in a technical field.
- Knowledge of food and beverage management procedures.
- Minimum two years' F&B experience.
- 2+ years database experience (Oracle, MySQL).
- Working knowledge of Networks, PCs, and resolving installation issues.
- Experience working with virtual machines (VMWare, Oracle Virtualbox).
- Familiarity of current operating systems.
Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, and protected veterans' status, or any other characteristic protected by law.
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Technical Support Specialist
1 month ago
Richmond, Virginia, United States Focused HR Solutions Full timeJob DescriptionFocused HR Solutions is seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing top-notch technical support to our clients.Key Responsibilities:Provide Tier 2 and 3 technical support to internal clients on a day-to-day basis.Act as a backup to Client...
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Mechanical Designer L2
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Richmond, Virginia, United States Veolia Environnement SA Full timeJob Title: Mechanical Designer L2Veolia Water Technologies & Solutions is a global leader in water recovery, treatment, and reuse. We design, supply, and service a range of water systems and monitoring equipment in various industries, including pharmaceutical, food and beverage, and municipal water treatment.Job Summary:The Mechanical Designer L2 will work...
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Technical Support Specialist
1 week ago
Richmond, Virginia, United States F. Hoffmann-La Roche AG Full timeJoin Our Team as a Field Engineering SpecialistAt F. Hoffmann-La Roche AG, we are dedicated to providing exceptional support to our customers. As a Field Engineering Specialist, you will have the opportunity to showcase your expertise in technical repair and installation for our assigned product lines.Key Responsibilities:Travel to customer sites to provide...
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Technical Support Specialist
4 weeks ago
Richmond, Virginia, United States InterSources Full timeAbout the RoleWe are seeking a highly skilled Technical Support Specialist to join our team at InterSources Inc. As a Technical Support Specialist, you will be responsible for providing exceptional customer service and technical support to our clients.Key ResponsibilitiesProvide technical support and troubleshooting for desktop products, including Windows...
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Technical Support Specialist
1 month ago
Richmond, Virginia, United States InterSources Full timeAbout the RoleWe are seeking a highly skilled Technical Support Specialist to join our team at InterSources Inc. As a Technical Support Specialist, you will be responsible for providing exceptional customer service and technical support to our clients.Key ResponsibilitiesProvide technical support and troubleshooting for desktop products, including Windows...
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Technical Support Specialist
4 days ago
Richmond, Virginia, United States Avaya Full timeAbout the OpportunityWe are seeking a highly skilled Technical Specialist to join our team at Avaya. As a Technical Specialist, you will be responsible for providing daily onsite support to our customers, answering calls from the help desk, and troubleshooting technical issues with the VoIP phone system.You will work closely with our team to resolve issues...
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Technical Support Specialist
3 days ago
Richmond, Virginia, United States Cyber Resource Full timeAbout the RoleCyber Resource is seeking a skilled Technical Support Specialist to join our team. As a key member of our IT support team, you will be responsible for providing high-quality technical support to our clients.Key Responsibilities:Provide technical support to clients via phone, email, and in-person Troubleshoot and resolve technical issues with...
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Technical Support Specialist
1 month ago
Richmond, Virginia, United States Avaya Full timeAbout the OpportunityWe are seeking a highly skilled and experienced Technical Support Specialist to join our team at Avaya. As a Technical Support Specialist, you will be responsible for providing daily onsite support to our customers, answering calls from end users and system administrators, and troubleshooting phone features and application issues.**Key...
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Technical Support Specialist
4 weeks ago
Richmond, Virginia, United States Saxon Global Full timeAbout the RoleWe are seeking a highly skilled Technical Support Specialist to join our team at Saxon Global. As a key member of our Applications Support team, you will be responsible for providing technical support for our University's Third-party systems and ERP (Banner) system.Key ResponsibilitiesProvide technical support for Third-party systems and ERP...
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Technical Support Specialist
4 weeks ago
Richmond, Virginia, United States Avaya Full timeAbout the OpportunityWe are seeking a highly skilled Technical Specialist to join our team at Avaya. As a Technical Specialist, you will be responsible for providing daily onsite support to our customers, answering calls from the help desk, and troubleshooting technical issues with the VoIP phone system.Key Responsibilities:Provide daily onsite support to...
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Technical Support Specialist
1 hour ago
Richmond, Virginia, United States Saxon Global Full timeJob Summary:The Applications Support Specialist position at Saxon Global provides technical support for the University's Third-party systems as well as the ERP (Banner) system. The successful candidate will serve as the system support contact for various applications, including KRONOS, Adirondack, Blackboard, Atrium, EMS, and Rave. They will work with...
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Technical Support Specialist
4 weeks ago
Richmond, Virginia, United States Cynet Systems Full timeJob Description:Job Summary: We are seeking a highly skilled Technical Support Analyst to join our team at Cynet Systems. As a Technical Support Analyst, you will be responsible for providing technical assistance to our clients and ensuring that their IT needs are met.Key Responsibilities:Determine the technical needs of our clients and communicate them to...
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Technical Support Specialist
4 weeks ago
Richmond, Virginia, United States Strategic Staffing Solutions Full timeStrategic Staffing Solutions is seeking a skilled Technical Support Specialist to join our team. As a key member of our support team, you will be responsible for ensuring the stability and performance of our learning management system, Docebo. Your primary focus will be on addressing internal user concerns via shared inbox and Slack channels, providing...
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Technical Support Specialist
4 weeks ago
Richmond, Virginia, United States Fort Bend County Full timeJob SummaryFort Bend County is seeking a skilled Technical Support Specialist to provide tier II support for workstations, applications, mobile devices, network infrastructure, and related technology. The ideal candidate will have a strong background in computer systems and network administration, with excellent problem-solving skills and the ability to work...
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Technical Support Specialist
23 hours ago
Richmond, Virginia, United States Cyber Resource Full timeJob SummaryCyber Resource is seeking a skilled Technical Support Specialist to join our team. The ideal candidate will have experience supporting Windows desktop users in an enterprise environment.This is a full-time, onsite position requiring 5 days of work per week. The selected candidate will be responsible for providing technical support to employees,...
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Technical Support Specialist
4 weeks ago
Richmond, Virginia, United States Fort Bend County Full timeJob SummaryFort Bend County is seeking a skilled Technical Support Specialist to provide tier II support for workstations, applications, mobile devices, network infrastructure, and related technology.Key ResponsibilitiesIdentify, analyze, and initiate resolutions as second-level support for all PC and peripheral connectivity devices.Responsible for...
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Technical Support Specialist
4 days ago
Richmond, Virginia, United States Fort Bend County Full timeJob SummaryFort Bend County is seeking a skilled Technical Support Specialist to provide tier II support for workstations, applications, mobile devices, network infrastructure, and related technology. The ideal candidate will have a strong background in computer systems and network administration, with excellent problem-solving skills and the ability to work...
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Senior Technical Support Specialist
4 weeks ago
Richmond, Virginia, United States Capital One Full timeJob SummaryWe are seeking a highly skilled Senior Technical Support Specialist to join our team at Capital One. As a key member of our IT operations team, you will be responsible for providing exceptional customer support to our enterprise workforce.Key ResponsibilitiesProvide technical support operations, including end-user support, IT incident management,...
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Field Technical Support Specialist
2 weeks ago
Richmond, Virginia, United States Watsco Full timeJob Title: Field Technical Support Specialist - VRF SystemsWe are seeking a highly skilled and motivated Field Technical Support Specialist to join our team, focusing on Variable Refrigerant Flow (VRF) systems. The successful candidate will provide on-site technical support and troubleshooting for our VRF equipment, ensuring optimal performance and customer...
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Technical Support Specialist
4 days ago
Richmond, Virginia, United States ABB Full timeJob Title: Technical Support EngineerAt ABB, we are dedicated to delivering innovative solutions that empower our customers to create sustainable futures.Job SummaryWe are seeking a highly skilled Technical Support Engineer to join our team. As a Technical Support Engineer, you will be responsible for providing technical assistance to internal and external...