Senior Technical Support Specialist

4 weeks ago


Wisconsin Rapids, Wisconsin, United States DNA Recruit Full time
Job Title: 3rd Line Infrastructure Engineer

Job Summary:
DNA Recruit is seeking a highly skilled Infrastructure Engineer with strong 3rd line administration expertise in O365, Azure, and hybrid infrastructures to join a IT Operations team. The role offers hybrid working and falls outside IR35.

Key Skills and Experience:
5+ years in senior technical support
3rd Line Support / Service Desk Expertise
Strong problem-solving skills
Experience with change management (ISO27001)
Azure Cloud Services
M365 stack expertise (design, implementation, troubleshooting, migration, security)
End User Computing (Intune, Virtual Desktop, Group Policy)
Network Fundamentals (Firewall, DNS, DHCP)
Microsoft Business Products (Server OS, Desktop OS, Active Directory, Office 365, SharePoint)
TCP/IP, DNS, WAN/LAN/Wi-Fi troubleshooting

Desirable Skills:
AWS Cloud Services, Cisco networking technologies, MAC OS, Events business domain, SOC/NOC/SMC structures

Job Details:
Location: Central London / Hybrid
Duration: 3 months
Rate: £350-400/day (Outside IR35)

About the Role:
As a 3rd Line Infrastructure Engineer, you will be responsible for providing technical support and expertise to the IT Operations team. You will work closely with the team to design, implement, and troubleshoot hybrid infrastructures, including O365 and Azure. You will also be responsible for ensuring the security and integrity of the infrastructure.

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