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IT Support Specialist

1 month ago


Wisconsin Rapids, Wisconsin, United States COUNTY OF WOOD Full time
Job Summary

We are seeking a highly skilled and motivated IT Support Specialist to join our team at the County of Wood. As a key member of our IT department, you will be responsible for providing technical support and assistance to our staff and residents.

Key Responsibilities
  • Provide technical support and assistance to staff and residents via phone, email, and in-person
  • Resolve technical issues and problems in a timely and efficient manner
  • Manage and maintain IT systems and equipment, including software and hardware
  • Develop and maintain documentation and training manuals
  • Conduct new hire orientation and training
  • Perform billing and reporting for IT services
  • Communicate with vendors and other stakeholders as needed
  • Assist in the coordination of system support and maintenance
  • Stay up-to-date with the latest technology and trends in the field
Requirements
  • Two years of experience in IT support or a related field
  • Excellent communication and problem-solving skills
  • Ability to work independently and as part of a team
  • Strong analytical and technical skills
  • Ability to pass a background investigation
What We Offer

We offer a competitive salary, excellent benefits, and a dynamic work environment. If you are a motivated and detail-oriented individual with a passion for IT, we encourage you to apply for this exciting opportunity.