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IT Support Specialist
1 month ago
We are seeking a highly skilled and motivated IT Support Specialist to join our team at the County of Wood. As a key member of our IT department, you will be responsible for providing technical support and assistance to our staff and residents.
Key Responsibilities- Provide technical support and assistance to staff and residents via phone, email, and in-person
- Resolve technical issues and problems in a timely and efficient manner
- Manage and maintain IT systems and equipment, including software and hardware
- Develop and maintain documentation and training manuals
- Conduct new hire orientation and training
- Perform billing and reporting for IT services
- Communicate with vendors and other stakeholders as needed
- Assist in the coordination of system support and maintenance
- Stay up-to-date with the latest technology and trends in the field
- Two years of experience in IT support or a related field
- Excellent communication and problem-solving skills
- Ability to work independently and as part of a team
- Strong analytical and technical skills
- Ability to pass a background investigation
We offer a competitive salary, excellent benefits, and a dynamic work environment. If you are a motivated and detail-oriented individual with a passion for IT, we encourage you to apply for this exciting opportunity.