Technical Operations Specialist

3 weeks ago


Wisconsin Rapids, Wisconsin, United States Spherica Business Solutions Ltd Full time

Job Title: Technical Operations Engineer

Employment Type: Full-time

Shift Schedule: 24/7/365 service, including bank holidays. 12 hr Shifts = 7am-7pm Day Shift & 7pm-7am Night Shift.

The company follows a 4 week rolling rota as follows: 4 Nights, 3 Days Off / 3 Days, 1 Day Off, 3 Nights / 3 Days Off, 4 Days / 7 Days Off.

Location: Remote – with travel to client sites when required

Salary: £35K-£45K DOE

This is an opportunity for an enthusiastic and motivated individual who wishes to join a rapidly growing company which provides IT managed services and automation solutions to a wide variety of business sectors.

We are looking for a Technical Operations Engineer to join our growing managed service technical operations team to support with day-to-day tasks in all aspects of our Infrastructure, Network, and Security management responsibilities.

The role involves overseeing various processes, maintaining relationships with high profile clients and stakeholders, and adhering to best practices to ensure the reliability and security of the Customer's technical operations.

The role will provide an opportunity to build on your strong technical background and obtain practical experience of innovative IT solutions and services.

Requirements:

  • Strong understanding of IT Infrastructure, Networking, and Security principles and best practices
  • Proficient knowledge of firewall solutions, both physical and virtual
  • Strong knowledge of Fortinet SDWAN, Firewall Switch technologies, Cisco ISE and Cisco Meraki Wi-Fi
  • Experience with operating and maintaining IT Security controls related to SIEM, DLP, Vulnerability Management, Cyber Threat Intelligence, and Endpoint Protection

Benefits:

  • 22 days holiday basic
  • Additional birthday day off
  • Additional holiday day for each service year after year 2, up to 30 days
  • £20 Birthday Voucher
  • Purchase of additional annual leave (salary sacrifice)
  • Purchase of additional pension contributions (salary sacrifice)
  • Recruitment Referral Incentive (£200-£500 reward depending on level of role)
  • Expensed eye tests
  • Expensed flu vaccinations for onsite workers
  • Employee Assist Program, Gym and Active discounts, employee 'Opt-IN' Visa 'Cash back' Pluxee Card
  • All or part expensed contribution to home workers additional equipment - including company phone or contribution to personal phone bill
  • Enhanced Paternity Pay
  • Enhanced Maternity Pay - with 2 years' service


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