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Golf Course Restaurant Supervisor

2 months ago

Phoenix, Arizona, United States Grand Canyon University Full time
GCU Golf Course - Head Bartender/Restaurant Supervisor

Grand Canyon University's Golf Course is seeking a full-time Head Bartender/Restaurant Supervisor to lead our food service operations.

The ideal candidate will have a minimum of 2 years of experience in food service operations, primarily as a head bartender. They will be responsible for supervising restaurant service operations, creating a service environment that promotes customer satisfaction, and ensuring all staff provide exceptional customer service.

The Head Bartender/Restaurant Supervisor will also be responsible for facilitating and implementing service systems, menu development, communication, administration, and financial controls for all food and beverage operations and events held at the facility.

Key Responsibilities:

  • Supervise restaurant service operations to ensure prompt and courteous service to customers.
  • Create a service environment that promotes customer satisfaction and loyalty.
  • Ensure all staff provide exceptional customer service in all touch points with customers.
  • Facilitate and implement service systems, menu development, communication, administration, and financial controls for all food and beverage operations and events.
  • Work with Golf Course Management to book events and establish growth goals for events.
  • Train service staff to actively promote all food service items, beverages, liquor, and fine wine to increase average spends.
  • Establish and maintain customer service standards and ensure all staff are trained to meet GCU standards.

Requirements:

  • Minimum 2 years of experience in food service operations, primarily as a head bartender.
  • Willingness to work as part of the management team.
  • Able to work a flexible shift schedule for bartender coverage.
  • Bachelor's Degree in Hospitality-related discipline, preferred.
  • Ability to pass pre-employment background check.
  • Strong knowledge of beverage service and mixology.
  • Basic knowledge of catering and group business sales/events.
  • Demonstrates excellent customer service skills and is able to train and teach staff customer service skills.
  • Computer skills and POS experience required.
  • Working knowledge of health, safety, and sanitation regulations.
  • Working knowledge of responsible service standards for alcohol.
  • Self-motivated and shows initiative to start and complete tasks.
  • Good communication skills with a good command of the English language.

Grand Canyon University is an equal opportunity employer and welcomes applications from all qualified individuals, including minorities, females, individuals with disabilities, and veterans.

Employment is contingent upon the satisfactory outcome of pre-employment screening activities, including a background check.