Restaurant Supervisor Lead

5 days ago


Phoenix, Arizona, United States MOD Super Fast Pizza, LLC Full time
Restaurant Supervisor Lead Job Description

At MOD, we believe in creating a world that works for and includes everyone. Our purpose is to make a positive social impact through our business practices and community involvement.

We recognize the value of second chances and encourage individuals with criminal histories to apply for this role. As a Restaurant Supervisor Lead, you will be part of a team that values diversity, equity, and inclusion.

Key Responsibilities:
  • Set and sustain a positive tone on the shift, ensuring a high-energy environment for Squad Crew and customers.
  • Create a welcoming atmosphere by listening, acknowledging, and resolving concerns in a compassionate manner.
  • Manage shift duties, checklists, and equipment malfunctions, escalating issues as needed.
  • Foster the growth and well-being of Squad Crew, celebrating their successes and providing guidance and support.
Requirements:
  • Minimum 1 year of customer service or restaurant experience.
  • Must be at least 18 years old.
  • Previous experience coaching, teaching, and inspiring others.
  • Proven success in following and enforcing processes and standards, correcting and coaching in a compassionate manner.
  • Excellent customer service skills and ability to remain calm and focused.

This job description is not intended to be all-inclusive. Other related duties may be assigned to meet the ongoing needs of the organization. MOD is a fair chance employer.



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