Client Relationship Manager

4 weeks ago

Owings Mills, Maryland, United States Cognizant Technology Solutions Full time
About the Role

Cognizant is seeking a seasoned Client Relationship Manager to join our Healthcare team. As a key contributor to our commercial side, you will support the Client Partner and act as a business owner for assigned accounts, managing day-to-day activities and P&L.

Key Responsibilities
  • Build trusted relationships with client stakeholders
  • Understand client environment, issues, and priorities
  • Work with clients to define problems and co-create solutions
  • Drive RFPs/proactive bids for renewals, extensions, and expansion
  • Track healthcare industry trends relevant to client business and bring forth proactive ideas and solutions within technology space
  • Serve as day-to-day point of contact for clients
  • Responsible for backlog growth, including renewals and extensions of current engagements
  • Lead onsite project teams and ensure they understand client environment
Measures

A CRM's shared measures are margin, revenue, client satisfaction, and employee retention. CRM role-specific measures are renewal win rates, revenue, and margin.

Requirements
  • Minimum 10+ years of experience in a client-facing role in a consulting firm or an account/engagement management role in the IT professional services offshore/outsourcing industry
  • Industry, domain expertise in healthcare (payer)
  • Experience managing Client P&L of $10+ million dollars, including reporting and metric assessment for the account
  • Sales, healthcare (payer), account management, farming, and hunting mentality, P&L responsibilities, technology knowledge, and consulting services
Preferred Qualifications
  • MS or MBA degree preferred
  • Strong background in a project environment and application development
  • Proven ability to contribute to new business development efforts and to lead and manage multiple tasks in a dynamic environment
  • Must be detail-oriented and able to manage and maintain all facets of complex assignments
  • Demonstrable problem-solving abilities with the aptitude to identify strategic solutions to business problems with enterprise-wide implications
Why Choose Cognizant?

Cognizant is a leader in the industry, with a passion for changing organizations for the better. We stand out because we put human experiences at the core. We help clients engage customers by envisioning and building innovative products and services. We develop go-to-market strategies and invent entirely new business models, ensuring that every company we work with walks away with both inspiration and a plan.

Cognizant offers a competitive salary and bonus plan, as well as a generous and comprehensive benefits package. We are a collaborative and goal-oriented environment, with tremendous opportunities for growth and career advancement.

  • Client Relationship Manager

    4 weeks ago

    Owings Mills, Maryland, United States Cognizant Technology Solutions Full time

    Job Title: Client Relationship ManagerCognizant Technology Solutions is seeking a seasoned Client Relationship Manager to join our team. As a key contributor to our commercial side, you will support the Client Partner and act as a business owner for assigned accounts, managing the day-to-day activities and P&L of these accounts.Key Responsibilities:Build...

  • Tax Senior Manager

    3 weeks ago

    Owings Mills, Maryland, United States EisnerAmper Full time

    About the Role:EisnerAmper is seeking a Tax Senior Manager to join our Private Client Services (PCS) team. As a key member of our team, you will be responsible for overseeing tax planning and compliance functions for ultra-high net worth individuals and their families, with a particular emphasis on clients in the financial services sector.Key...

  • Senior Retirement Sales Executive for Large and Mid-Market Clients

    3 weeks ago

    Owings Mills, Maryland, United States T. Rowe Price Full time

    Job SummaryIn this role, you will be responsible for developing and executing sales and relationship management strategies for large and mid-market clients. You will work closely with management to create and implement plans for sales and revenue generation, as well as client relationship management. Your extensive industry experience and knowledge of...

  • Client Services Liaison

    4 weeks ago

    Owings Mills, Maryland, United States Tidewater Property Management Full time

    {"title": "Client Services Representative", "description": "Job SummaryWe are seeking a highly skilled and customer-focused Client Services Representative to join our team at Tidewater Property Management. As a key member of our team, you will provide exceptional support to our clients and internal stakeholders, ensuring seamless communication and efficient...

  • Fleet Operations Manager

    4 weeks ago

    Owings Mills, Maryland, United States Element Fleet Management Full time

    About the RoleWe are seeking a highly skilled and experienced Fleet Manager to join our team at Element Fleet Management. As a key member of our team, you will be responsible for managing and directing defined aspects of Client's fleet operations, ensuring the efficient and effective use of company-owned and/or leased vehicles.Key ResponsibilitiesManage and...

  • Client Service Representative

    4 weeks ago

    Owings Mills, Maryland, United States Holland and Sherry Full time

    About Holland & SherryHolland & Sherry is a leading provider of high-quality textiles for the interior design trade, dedicated to delivering innovative and custom solutions to our clients.Our team is passionate about design and committed to delivering exceptional client experiences.Job Title: Client Service RepresentativeWe are seeking a friendly and...

  • Print Project Manager

    4 weeks ago

    Owings Mills, Maryland, United States Strategic Factory Full time

    Job SummaryStrategic Factory is seeking a skilled Print Project Manager to join our team. As a Print Project Manager, you will be responsible for managing print projects from start to finish, ensuring timely and accurate delivery of high-quality prints.Key ResponsibilitiesManage print projects from receipt of order to delivery, ensuring timely and accurate...

  • Print Project Manager

    4 weeks ago

    Owings Mills, Maryland, United States Strategic Factory Full time

    Job Title: Print Project ManagerAt Strategic Factory, we are seeking a highly skilled Print Project Manager to join our team. As a Print Project Manager, you will be responsible for fulfilling duties related to building pricing estimates and job specifications in our company ERP system, as well as performing tasks related to retaining customers and managing...

  • Customer Service Manager

    4 weeks ago

    Owings Mills, Maryland, United States latitude Full time

    Job Summary:The Senior Customer Service Representative will play a pivotal role in supporting the logistics, fulfillment, or manufacturing operations by providing high-level customer support to clients and partners. This role requires expertise in managing customer interactions, resolving complex issues, and ensuring that service levels are met across the...

  • Senior Manager, Internal Audit

    3 weeks ago

    Owings Mills, Maryland, United States T Rowe Price Group, Inc Full time

    Senior Manager, Internal Audit Job DescriptionAt T. Rowe Price, we are committed to delivering global investment management excellence and retirement services that investors can rely on today and in the future. As a Senior Manager, Internal Audit, you will play a critical role in supporting the Internal Audit team in the design and execution of the annual...

  • Asset Management Specialist

    3 weeks ago

    Owings Mills, Maryland, United States T Rowe Price Group, Inc Full time

    We are a premier asset manager focused on delivering global investment management excellence and retirement services that investors can rely on today and in the future.Fund and Cash Operations (FCO) is responsible for the oversight of the cash flows between the funds/trusts custody accounts and the transfer agency (TA), the reconciliation process and banking...

  • Branch Manager

    4 weeks ago

    Owings Mills, Maryland, United States ADI Global Full time

    Job DescriptionADI Global Distribution is seeking a seasoned professional to lead our branch operations and drive sales performance. As a Branch Manager, you will be responsible for overseeing the day-to-day activities of the branch, including sales, customer service, and team management.Key Responsibilities:Develop and implement sales strategies to drive...

  • Senior Retirement Sales Executive

    3 weeks ago

    Owings Mills, Maryland, United States T. Rowe Price Full time

    Job SummaryT. Rowe Price is seeking a seasoned Senior Retirement Sales Executive to lead the development of sales and relationship management strategies for large and mid-market clients. This role requires a deep understanding of the retirement industry and the ability to create and execute plans to drive revenue growth and client satisfaction.Key...

  • Signage Project Manager

    4 weeks ago

    Owings Mills, Maryland, United States Strategic Factory Full time

    Job SummaryAs a Signage Project Manager at Strategic Factory, you will play a key role in the coordination and execution of signage projects. This includes working closely with Account Managers, Product Engineers, and customers to deliver best-in-class solutions. Your attention to detail and ability to manage multiple projects simultaneously will be...

  • Data Management Specialist

    4 weeks ago

    Owings Mills, Maryland, United States T. Rowe Price Group, Inc. Full time

    Key ResponsibilitiesThe Business Analyst for the Data Stewardship team within Individual Investor plays a crucial role in supporting over $200 billion in client assets and serving 1.3 million investors.Key Performance IndicatorsSupport the development and implementation of data management strategiesCollaborate with cross-functional teams to ensure data...

  • Branch Manager

    4 weeks ago

    Owings Mills, Maryland, United States ADI Global Full time

    Job DescriptionADI Global Distribution is seeking a highly skilled Branch Manager to lead our sales performance and operations team. As a key member of our leadership team, you will be responsible for driving sales growth, managing branch operations, and developing a high-performing team.Key Responsibilities:Develop and execute sales strategies to drive...

  • Territory Account Manager

    4 weeks ago

    Owings Mills, Maryland, United States Rand Worldwide Full time

    Job Title: Territory Account ManagerJob Summary: We are seeking a highly motivated and results-driven Territory Account Manager to join our team. As a key member of our sales team, you will be responsible for cultivating and expanding our customer base, identifying new business opportunities, and developing strategic sales plans to drive growth and...

  • Branch Manager

    3 weeks ago

    Owings Mills, Maryland, United States ADI Global Full time

    ADI Global Distribution is seeking a highly skilled Branch Manager to drive sales performance and lead all operations of the branch.This includes hiring and supporting the professional growth of team members, as well as working with customers and supplier partners to create and implement strategies to improve productivity and sales performance.The ideal...

  • Insurance Producer

    4 weeks ago

    Owings Mills, Maryland, United States Woodhome Insurance Group Inc Full time

    Job Title: Insurance ProducerWoodhome Insurance Group Inc is seeking a highly motivated and experienced Insurance Producer to join our team.Job Summary:The Insurance Producer will be responsible for maintaining and maximizing profitable relationships with personal lines clients and growing the book of business through new client sales.Key...

  • Branch Manager

    3 weeks ago

    Owings Mills, Maryland, United States ADI Global Full time

    Job Title: Branch ManagerAre you a seasoned sales professional looking to take on a leadership role? Do you have a proven track record of driving sales performance and leading high-performing teams? If so, we have an exciting opportunity for you to join ADI Global as a Branch Manager.Job Summary:As a Branch Manager, you will be responsible for driving sales...