Experience Artistic Host at Saint Kate

1 week ago


Milwaukee, Wisconsin, United States Saint Kate - The Arts Hotel Full time

Company Overview:

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Saint Kate - The Arts Hotel is a modern, luxury hotel located in the heart of Milwaukee's Theater District. As a creative hub for the city, every aspect of the hotel is inspired by music, painting, sculpture, and design.

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About the Role:

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We are seeking an experienced Host to join our team at ARIA, an artisanal American cuisine restaurant on the hotel's second floor. As a Host, you will set the tone for our guests as you lead them to their table for a delectable meal.

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Job Responsibilities:

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  • ">
  • Greet guests, check reservations, and log arrivals">
  • Answer phones and manage voicemail">
  • Escort guests to their table, provide menus, and introduce their server">
  • Maintain cleanliness of the work area">
  • Handle reservations and arrangements for restaurant functions">
  • Assist wait staff and bus staff as needed">
  • Help with event planning for private functions">
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Requirements:

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No prior experience is required, but prior hospitality experience is preferred. You should be able to effectively deal with customer complaints and concerns in a friendly and positive manner. This involves listening to the nature of the concern, demonstrating empathy with the customer, and providing positive and proactive solutions.

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You should also be able to read, speak, and write the English language to fully comprehend guest requests, memos, and reservations. Maintaining a clean environment and ensuring the area is always organized is essential.

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Able to remember, recite, and promote a variety of menu items and multitask, move through a crowded room to seat guests, and work under pressure. Ability to work POS system, Open Table computer, and cash handling experience is preferred.

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What We Offer:

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A free, well-balanced meal every shift, room discounts at Marcus Hotels & Resorts properties, discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing, and spa, discounted parking and bus pass program, 'two for one' movie theater coupons at Marcus Theatres, ability to grow your career and transfer from one property to another while maintaining your service with the company, paid time off, medical, dental, and other benefits.

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Salary Range:$15-$20 per hour depending on experience



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