Dining Experience Host

4 days ago


Milwaukee, Wisconsin, United States Eastcasle Place Full time
Company Overview:
Eastcastle Place is a renowned senior living and health services facility, dedicated to providing exceptional care and support to its residents. With over 140 years of experience, we have established a reputation for excellence in our field.

Salary:
$15.00/hour, with a sign-on bonus of $1,000 and opportunities for career advancement.

Job Description:
We are seeking a skilled Server to join our team at The Gillman, our in-house restaurant. As a Server, you will be responsible for ensuring that our residents enjoy their dining experience by providing courteous, attentive, and professional service. Your day-to-day responsibilities will include setting tables, taking meal orders, serving meals, and maintaining a clean and safe work environment.

Key Responsibilities:
  • Set tables and maintain workstations in proper order
  • Correctly and efficiently serve meals to residents, employees, or guests in designated areas
  • Take orders, provide service, and requested items both graciously and courteously
  • Answer pertinent questions about menu items and make suggestions and accommodations as requested
  • Be familiar with residents' diets and personal food preferences
  • Clear dishes from tables during and after meal service, and assist with washing and distribution of clean dishes as needed
  • Maintain an exceptional level of customer service for our residents and their guests
  • Maintain safe and sanitary conditions in work areas, including the proper removal and disposal of all garbage and waste

Required Skills and Qualifications:
  • Minimum of 1-3 years of experience working in hospitality service
  • Minimum of 1 year of experience working as a server for a sit-down restaurant or facility
  • High school diploma or equivalent
  • Ability to build connections and maintain a professional manner
  • Front-of-house service skills
  • Ability to interpret and explain menu items
  • Strong customer service skills
  • Communication skills
  • Ability to work under pressure
  • Strong work ethic
  • Ability to multitask
  • Teamwork and ability to work independently

Benefits:
  • 401(k) with matching after 1 year
  • Tuition reimbursement through scholarships
  • Holiday bonus
  • Health and wellness programs
  • Free surface parking and bus line access
  • Discounted lunch/meal program
  • Free on-site fitness center and pool
  • Employee rewards and recognition program

Why You'll Love Us:
Eastcastle Place fosters a compassionate and supportive environment for both staff and residents, treating everyone with integrity, dignity, and respect. Our team consists of highly qualified individuals who serve with enthusiasm and a commitment to quality.

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