Hotel Hospitality Specialist

6 days ago


Milwaukee, Wisconsin, United States Marcus Hotels Full time
Unlock Your Potential as a Hotel Room Attendant

We are seeking a highly motivated and detail-oriented individual to join our team as a Hotel Room Attendant at Saint Kate - The Arts Hotel in Milwaukee's Theater District. This is an exciting opportunity for someone who thrives in a dynamic environment and is passionate about delivering exceptional guest experiences.

About the Role:
  • Job Summary: As a Hotel Room Attendant, you will be responsible for ensuring that our guests feel at home by preparing rooms for arrival, cleaning, restocking amenities, and maintaining the overall cleanliness of our hotel.

Key Responsibilities:

  • Ensure prompt, superior service to guests
  • Service stay-over rooms, changing linens and replenishing amenities
  • Thoroughly clean check-out rooms, paying attention to detail
  • Perform bed-making, vacuuming, bathroom cleaning, dusting, trash removal, and amenity restocking
  • Restock supply cart for the next day
  • Assist with team projects and perform additional assigned duties as needed
What We're Looking For:
  • Must be able to work a varied schedule to include days, evenings, weekends, holidays and the ability to work under pressure
  • Previous experience in the same or a similar position such as a guest room attendant, cleaner, or other housekeeping, cleaning in hotels, hospitals, casinos or residential are preferred
  • Physical stamina to complete repetitive manual labor tasks
  • Must be able to lift, push, pull and or carry up to 50 lbs
  • Must be able to represent the company in a professional, well-groomed and courteous manner
  • Must be able to stand, walk, bend, kneel, lift, grasp, stretch, and use a vacuum and push a cart on a regular and extended basis
Why Work with Us?
  • A free, well-balanced meal every shift
  • Room discounts at Marcus Hotels & Resorts properties
  • Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing and spa
  • Discounted parking and bus pass program

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