Patient Access Representative

4 days ago


Culver City, California, United States Alta Hospitals Full time
Job Summary

We are seeking a highly organized and detail-oriented Patient Access Representative to join our team at Alta Hospitals. As a Patient Access Representative, you will play a critical role in ensuring the efficient and orderly admission of patients, while also providing exceptional customer service.

Key Responsibilities
  • Register patients accurately and thoroughly, ensuring all necessary information is collected and verified.
  • Prepare and distribute patient financial folders to appropriate departments.
  • Verify insurance coverage and eligibility, and ensure that each account is billable.
  • Communicate effectively with patients, families, and healthcare providers to ensure a smooth admission process.
  • Operate the PBX system, answer incoming calls, and transfer calls to the appropriate department or patient room.
  • Ensure that patients receive an identification bracelet upon admission, and maintain confidentiality of patient information.
Requirements
  • Two years of experience in an admitting office or PBX operator role.
  • Basic understanding of medical terminology.
  • Excellent written and verbal communication skills in English.
  • Strong time management skills and ability to multitask.
  • Computer literacy and proficiency.
  • Ability to work in a fast-paced environment and maintain a professional demeanor.
What We Offer

Alta Hospitals offers a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and detail-oriented individual who is passionate about providing exceptional patient care, we encourage you to apply for this exciting opportunity.



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