Patient Access Coordinator

2 weeks ago


Crescent City, California, United States Sutter Health Full time
Job Summary

We are seeking a highly skilled Patient Access Representative II to serve as the face-to-face point of contact for patients at Sutter Coast Hospital. This role requires excellent communication and customer service skills, as well as the ability to work effectively in a fast-paced environment.

Key Responsibilities
  • Obtain and verify patient information, including demographic and insurance data
  • Register patients for service delivery and ensure financial clearance
  • Enhance the patient experience through exceptional customer service and knowledge of Sutter Health's services and offerings
  • Work effectively in multiple computer systems, including patient registration and accounting systems
  • Manage confidential information and maintain accurate records
Requirements
  • High School Diploma or General Education Diploma (GED)
  • 1 year of recent relevant experience in patient access or a related field
  • General knowledge of patient access, financial counseling, and medical terminology
  • Excellent communication and customer service skills
  • Ability to work effectively in a fast-paced environment
What We Offer

Sutter Health is an equal opportunity employer and offers a comprehensive benefits package, including competitive pay, health insurance, and retirement savings plan. This role requires the ability to work with and maintain confidential information, and may involve exposure to hazardous materials.



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