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Front Desk Representative
2 months ago
We are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Aimbridge Hospitality. As a Front Desk Agent, you will be responsible for providing exceptional guest service, registering guests, and ensuring a seamless stay experience.
Key Responsibilities:- Register guests and process check-ins and check-outs in a friendly and efficient manner.
- Provide accurate and timely information to guests regarding hotel services, facilities, and hours of operation.
- Handle guest inquiries and resolve issues in a professional and courteous manner.
- Operate the front desk computer system and maintain accurate records.
- Ensure the front desk area is clean and organized at all times.
- Perform other duties as assigned by management.
- High school diploma or equivalent required.
- Previous experience in a hotel or related field preferred.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and multitask.
- Basic arithmetic skills and ability to handle cash and credit transactions.
- Knowledge of hotel operations and services.
- Competitive hourly rate.
- Opportunities for career advancement.
- Comprehensive training program.
- Benefits package including medical, dental, and vision coverage.
- 401(k) retirement plan.