Customer Service Representative
1 week ago
We are seeking a highly skilled and compassionate Customer Service Associate to join our team at Salud Family Health. As a key member of our patient care team, you will be responsible for creating a positive first impression and providing exceptional customer service to our patients.
Key Responsibilities- Welcoming patients and checking them in for appointments
- Managing patient complaints and concerns
- Providing information and answering questions about Salud Family Health services
- Working collaboratively with other patient care team members to ensure a positive experience for all patients
- High school diploma or equivalent required
- One year of front desk/customer service experience in a medical setting preferred
- Bilingual English/Spanish preferred
- Ability to work well under stress and recognize, evaluate, solve problems, and correct errors
- Competitive hourly rate
- Comprehensive benefits package
- Opportunities for professional growth and development
Salud Family Health is a leading provider of medical services to the low-income and ethnic minority community. We are committed to providing a quality, integrated healthcare home to the communities we serve.
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