Front Desk Associate

4 weeks ago


Fort Collins, Colorado, United States Genesis Health Clubs Full time
Job Summary

We are seeking a highly skilled and enthusiastic Front Desk Associate to provide exceptional customer service and support to our members. As the face of our business, you will be responsible for creating a positive and welcoming experience for all who visit our facilities.

Key Responsibilities
  • Provide a high level of customer service to members, prospective members, and guests
  • Resolve issues and concerns in a timely and professional manner
  • Manage front desk activities, including answering phones and checking in members
  • Conduct tours of the facility for prospective members
  • Ensure gym systems and processes are followed
  • Enforce facility rules and regulations
Requirements
  • Previous customer service experience preferred
  • Strong communication and customer service skills
  • Upbeat and positive attitude
  • Passion for health and fitness
  • Basic computer proficiency

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