Customer Service Associate

4 weeks ago


Fort Collins, Colorado, United States Salud Family Health Full time
Job Summary

The Customer Service Associate is responsible for creating a positive first impression for Salud Family Health patients. This role involves providing excellent customer service, promoting a pleasing experience, and supporting patients and their families in self-management and behavior change.

Key Responsibilities

* Welcome patients and check them in for appointments
* Manage patient complaints and concerns
* Make reminder calls and answer questions
* Work collaboratively with the patient care team to ensure a positive experience

Requirements

* High school diploma or equivalent required
* One year of front desk/customer service experience in a medical setting preferred
* Bilingual English/Spanish preferred
* Ability to work well with others and communicate effectively

What We Offer

* Competitive hourly rate
* Comprehensive benefits package
* Opportunities for professional growth and development

About Salud Family Health

Salud Family Health is a healthcare organization committed to providing quality, integrated healthcare to the communities we serve. We strive to improve the quality of life for our patients and their families, regardless of their insurance status or ability to pay.

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