Customer Service Associate
4 weeks ago
Salud Family Health is seeking a highly skilled Customer Service Associate to join our team. As a key member of our patient care team, you will be responsible for creating a positive first impression and providing exceptional customer service to our patients.
Key Responsibilities- Welcome patients to Salud Family Health and check them in for appointments
- Manage patient complaints and concerns in a professional and empathetic manner
- Make reminder calls and answer patient questions in a timely and accurate manner
- Work collaboratively with the patient care team to ensure a positive experience for all patients
- Graduation from an accredited high school or GED
- One year of front desk/customer service experience in a medical setting preferred
- Bilingual English/Spanish preferred
- Ability to work well with others and communicate effectively
- Competitive hourly rate
- Comprehensive benefits package
- Opportunities for professional growth and development
We are an equal opportunity employer and welcome applications from diverse candidates. Please submit your application by [anticipated closing date] to be considered for this exciting opportunity.
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