Customer Service Associate

4 weeks ago


Fort Collins, Colorado, United States Salud Family Health Full time
Job Summary

Salud Family Health is seeking a highly skilled Customer Service Associate to join our team. As a key member of our patient care team, you will be responsible for creating a positive first impression and providing exceptional customer service to our patients.

Key Responsibilities
  • Welcome patients to Salud Family Health and check them in for appointments
  • Manage patient complaints and concerns in a professional and empathetic manner
  • Make reminder calls and answer patient questions in a timely and accurate manner
  • Work collaboratively with the patient care team to ensure a positive experience for all patients
Requirements
  • Graduation from an accredited high school or GED
  • One year of front desk/customer service experience in a medical setting preferred
  • Bilingual English/Spanish preferred
  • Ability to work well with others and communicate effectively
What We Offer
  • Competitive hourly rate
  • Comprehensive benefits package
  • Opportunities for professional growth and development

We are an equal opportunity employer and welcome applications from diverse candidates. Please submit your application by [anticipated closing date] to be considered for this exciting opportunity.



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