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Dealer Support Technician

2 months ago


Shoreline, Washington, United States Apollo Retail Full time

About the Role:

Apollo Retail is seeking a highly motivated and detail-oriented Field Service Representative to join our team. As a Field Service Representative, you will be responsible for representing our company at assigned automotive dealerships, implementing the radio refresh process, and ensuring proper dealership support.

Key Responsibilities:

  • Represent Apollo Retail at assigned automotive dealerships, maintaining a professional image and building strong relationships with dealership staff.
  • Implement the radio refresh process, preparing vehicles outdoors on dealership lots daily, and ensuring timely completion of tasks.
  • Log dealership activity daily for tracking purposes using proprietary software, providing accurate and detailed reports.
  • Follow-up and auditing to ensure proper dealership support, identifying areas for improvement and implementing corrective actions.
  • Perform other related duties as assigned by supervisor, contributing to the overall success of the team.

Requirements:

  • Team player with excellent communication and interpersonal skills, able to work independently with minimal supervision.
  • Positive attitude and willingness to adapt to changing work environments, with a strong focus on customer satisfaction.
  • Ability to work outdoors on dealership lots daily, with a proven track record of diligence in a remote position.
  • Strong written and verbal communication skills, with a professional image and demeanor.
  • High school diploma or equivalent, with a strong foundation in business principles and practices.

Benefits:

  • Competitive salary of $40,000 USD per year.
  • Car allowance of $350 per month.
  • Cell phone allowance of $75 per month.
  • Travel expense account reimbursement per month.
  • Regular gasoline and general office expenses reimbursed.
  • Participation in healthcare benefits and 401K plan.
  • Paid holidays, vacation, and personal time off.