Operations Manager, Fitness Industry

7 days ago


Boston, Massachusetts, United States SoulCycle Full time

Job Summary

The Assistant General Manager will play a key role in ensuring the smooth and efficient operation of the club, providing exceptional customer service and driving revenue growth. This is an exciting opportunity to join the SoulCycle team as a leader in the fitness industry.

Key Responsibilities

  • Train and supervise staff to ensure excellent customer service and high-quality operations.
  • Manage inventory control, payroll, budget, and daily bank deposits to maintain financial stability.
  • Develop and implement strategies to drive revenue growth and improve customer satisfaction.
  • Collaborate with the General Manager to facilitate projects and responsibilities.

Requirements

  • Proven leadership ability in a customer service business with 3-6 years of management experience.
  • Enthusiasm, passion, and knowledge of the fitness industry.
  • Excellent verbal and written communication skills.
  • Ability to drive revenue and manage financial resources.
  • Strong time management and follow-up skills.
  • Bachelor's degree required.

What We Offer

  • Competitive salary and benefits package.
  • Complimentary club membership.
  • Perks and incentives with our products and services.

About Us

SoulCycle is a leading fitness brand that offers a unique and engaging workout experience. We are passionate about helping our members achieve their fitness goals and live a healthy lifestyle. As a member of our team, you will have the opportunity to work with a dynamic and supportive team to deliver exceptional results.


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