Customer Service Team Lead

1 day ago


Atlanta, Georgia, United States Floor & Decor Full time
Customer Service Supervisor Role at Floor & Decor

Floor & Decor is seeking a Customer Service Supervisor to lead our customer service team. As a key member of our team, you will be responsible for providing direction to customer service associates to ensure a high level of customer satisfaction.

Key Responsibilities:
  • Provide guidance and support to customer service associates to ensure excellent customer service.
  • Process customer transactions, including refunds and exchanges.
  • Ensure compliance with customer service standard operating procedures.
  • Develop and implement strategies to improve customer satisfaction and loyalty.

As a Customer Service Supervisor at Floor & Decor, you will have the opportunity to work in a fast-paced and dynamic environment, making a real impact on our customers' experiences. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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