Front Desk Specialist

5 days ago


Amiens, Hauts-de-France, United States The Benson Hotel & Faculty Club Full time

We're more than just a team - we're a community that believes in creating an environment where every member can thrive. At The Benson Hotel & Faculty Club, we foster a culture of collaboration and integrity, guided by our values of continuous improvement and accountability.

About Our Team

Join a family-first organization that cares about your health and wellness, future, and overall satisfaction. When you join us, you're part of a community that's passionate, driven, and ready to thrive.

Benefits
  • Health coverage that works for you: contribute up to 80% toward individual health plans, affordable dental and vision insurance, FSA, and HSA options.
  • Secure your future: 401K plan with discretionary yearly match, paid group term life insurance for select positions, short-term disability insurance, and employee-paid life insurance options.
  • Time for you: enjoy our robust PTO plan, 7 paid holidays, and earned wage access program.
Job Responsibilities

This role is responsible for providing exceptional customer service, handling reservations, guest accounts, and resolving problems. Prior customer service experience is preferred, but not required.

Requirements
  • Prior customer service experience preferred; high school diploma and/or equivalent work experience preferred but not required.
  • Demonstrate excellent communication skills, follow instructions, learn quickly, pay attention to detail, and maintain composure under pressure.


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