Technical Support Specialist

4 days ago


Portland, Oregon, United States Axcelis Technologies Full time
Job Overview:
A career opportunity at Axcelis Technologies awaits an experienced Field Service/Support Engineer. This role involves delivering exceptional customer support through on-site installation, diagnosing complex equipment issues, and providing training on system operation and maintenance.

The ideal candidate will possess a Bachelor's degree and 2-4 years of professional experience in a related field. As a company liaison, the successful applicant will interpret customers' needs, clarify responsibilities, and ensure prompt problem resolution.

Key Responsibilities:
• Perform on-site installations and troubleshoot equipment issues
• Train customers on system operation and maintenance
• Serve as a company liaison for administrative and technical matters

Requirements:
• Bachelor's degree with 2-4 years of relevant experience
• Excellent communication and problem-solving skills
• Ability to work independently and collaboratively within a team environment

Estimated Salary Range:
$65,000 - $90,000 per year, depending on qualifications and location.

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