Eye Care Customer Advocate

5 days ago


Ocean Springs, Mississippi, United States Superior Optical, Inc. Full time
Job Responsibilities

In this exciting role as an Optical Customer Service Representative, you will be responsible for:
• Providing exceptional customer support via phone, email, and in-person
• Resolving customer complaints and concerns in a timely and professional manner
• Processing orders and payments accurately and efficiently
• Maintaining accurate records and updating customer databases
• Collaborating with colleagues to achieve sales targets and improve customer satisfaction

The ideal candidate should have excellent communication and interpersonal skills, be able to work in a fast-paced environment, and possess strong problem-solving and analytical skills. Proficiency in using various software applications, such as Microsoft Office, is also required.

The estimated salary for this position is $52,000-$62,000 per year, depending on experience. Benefits include comprehensive health insurance, retirement plan, paid time off, and 11 paid holidays off.

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