Optical Support Specialist

4 weeks ago


Ocean Springs, Mississippi, United States Superior Optical, Inc. Full time
Job Description:

We are seeking a skilled Optical Support Specialist to join our team at Superior Optical, Inc. in Ocean Springs, MS. As an Optical Support Specialist, you will be responsible for delivering exceptional customer service and support to our customers.

About the Job:

  • Monday through Friday 7:00a-4:00p or 8:00a-5:00p (Saturdays may be possible)
  • Excellent communication and problem-solving skills
  • Ability to work effectively as part of a team

Key Responsibilities:

  • Helping customers with questions or concerns regarding their eye glasses
  • Communicating with customers in-person, answering phone calls, or via email
  • Providing detailed explanations and recommendations of services or eye glasses
  • Receiving orders, calculating charges, and processing payments when needed

Requirements:

  • Optical Experience is required
  • Excellent attention to detail, particularly for interpreting prescriptions and checking lenses
  • Familiarity with optical products and tools

Benefits:

  • Health, Dental, Short-Term Disability, and Life Insurance
  • 401K
  • Paid Personal Time
  • Paid Vacation
  • 11 paid holidays off

Estimated Salary: $45,000 - $55,000 per year, based on location and experience.



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