Front End Service Team Supervisor

2 days ago


Roanoke, Virginia, United States Walmart Full time
Job Overview

As a Front End Service Team Supervisor at Walmart, you will play a critical role in ensuring a positive customer experience. Your responsibilities will include processing returns and refunds, handling financial transactions, and providing exceptional customer service. You will be the face of Walmart, and your smile and greeting will make a lasting impression on our customers.

Key Responsibilities
  • Process returns and refunds in a timely and efficient manner
  • Handle financial transactions, including cash, credit, and debit card payments
  • Provide exceptional customer service, responding to customer inquiries and resolving issues in a professional and courteous manner
  • Work collaboratively with other team members to achieve sales and customer service goals
  • Maintain a clean and organized store environment, adhering to Walmart's high standards for customer service and store appearance
Benefits

As a Front End Service Team Supervisor at Walmart, you will enjoy a range of benefits, including:

  • Competitive hourly wage
  • Performance-based incentive awards
  • Health benefits, including medical, vision, and dental coverage
  • Financial benefits, including 401(k), stock purchase, and company-paid life insurance
  • Paid time off benefits, including parental leave, family care leave, bereavement, jury duty, and voting
  • Other benefits, including short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more
What We Offer

At Walmart, we are committed to providing our associates with the tools and resources they need to succeed. We offer:

  • A comprehensive training program to help you develop the skills and knowledge you need to excel in your role
  • A supportive and collaborative work environment, where you will work closely with other team members to achieve our goals
  • A range of benefits and perks, including competitive pay, performance-based incentives, and opportunities for career advancement
Eligibility

To be eligible for this role, you must meet the following requirements:

  • Be at least 18 years old
  • Have a high school diploma or equivalent
  • Be able to work a variety of shifts, including mornings, afternoons, evenings, and weekends
  • Be able to lift up to 25 pounds and stand for long periods of time


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