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Restaurant Supervisor

2 months ago

Roanoke, Virginia, United States Oak View Group Full time
Restaurant Supervisor Job Description

The Restaurant Supervisor is a key member of our team, responsible for ensuring the highest level of service and quality in our restaurant operations. This role requires a strong leader who can motivate and guide our team members to deliver exceptional guest experiences.

Key Responsibilities:
  • Supervise shift coverage and coordinate breaks for team members.
  • Ensure team members maintain knowledge of the menu and any specials being offered.
  • Supervise the team in maintaining a clean and presentable work area.
  • Comply with all departmental food and franchise contractual agreements.
  • Conduct end of shift reports for cashiers on shift.
  • Coordinate in troubleshooting technical problems with Point of Sale (POS) system, facilities, equipment etc., and contacts for appropriate support, as necessary.
  • Provide on-going supervision and mentoring to team members.
  • Monitor product quality and ensure high level of guest service.
Requirements:
  • High school diploma or GED.
  • 1+ year supervisory experience as a supervisor/manager in a restaurant/casino environment.
  • Experience working in a fast-paced, high volume food court, casual, buffet, and/or nightclub in a supervisory capacity is preferred.
What We Offer:
  • Competitive hourly wage.
  • Benefits package including health, dental, and vision insurance, 401(k) savings plan, and paid time off.

We are committed to creating a safe and healthy work environment for our employees and guests. We encourage our employees to get vaccinated and boosted against COVID-19 and may reinstate vaccination requirements as necessary to safeguard the health of our team.