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Customer Service Ambassador
2 months ago
As a valued member of the Bedrosians team, you will play a critical role in delivering exceptional customer experiences and driving business growth. As a Customer Service Representative, you will be responsible for providing top-notch support to our clients, ensuring their needs are met, and exceeding their expectations.
Key Responsibilities- Provide expert guidance and support to clients on our products and services
- Assist clients with order entry, purchase order processing, and receiving
- Offer freight quotes and process orders efficiently
- Develop a deep understanding of our product lines and stay up-to-date on new releases
- Resolve customer service issues in a timely and professional manner
- Work collaboratively with the team to achieve sales and customer satisfaction goals
- Maintain accurate records and reports, ensuring data integrity and compliance
- High school degree or equivalent
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Strong problem-solving and analytical skills
- Proficiency in computer software and systems
- Ability to lift up to 65 pounds
- Previous customer service experience preferred
Bedrosians is a leading provider of tile and stone products, with a strong presence in the US market. We value our associates, customers, and vendors, and strive to create a positive and inclusive work environment. As an equal opportunity employer, we promote a drug-free workplace and offer opportunities for growth and development.
