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Retail Operations Leader

2 months ago

Atlanta, Georgia, United States Peachtree Bikes Full time
Location: Atlanta, United States

Work Experience: Minimum of 3-5 years in retail management, ideally within the cycling or sporting goods sector.

Position Overview:
We are on the lookout for a passionate and skilled Retail Operations Leader to manage the daily functions of our bike shop. As the Retail Operations Leader, you will oversee a team of sales associates and mechanics, ensuring an exceptional customer journey and driving sales performance.

About Us:
At Peachtree Bikes, we are committed to the power of bicycles to enrich lives and promote sustainability. Our goal is to offer top-quality, high-tech bicycles and outstanding service to our community. We seek a dedicated individual to guide our team and advance our mission.

Key Responsibilities:
  • Team Leadership: Inspire, guide, and develop a team of sales associates and mechanics to meet sales objectives and deliver superior customer service.
  • Customer Experience: Ensure every customer enjoys a memorable experience, from their initial visit to after-sales support.
  • Sales Strategy: Propel sales through effective merchandising, promotional activities, and community engagement. Evaluate sales metrics to uncover growth opportunities.
  • Operational Oversight: Manage all facets of store operations, including inventory control, staff scheduling, and maintaining an inviting store atmosphere.
  • Financial Oversight: Administer the store budget, encompassing sales projections, expense management, and profitability.
  • Staff Development: Facilitate regular training sessions to keep staff informed about the latest products, services, and industry developments.
  • Community Relations: Act as a representative of Peachtree Bikes at local events and foster strong connections within the cycling community.

Qualifications:
  • Retail Management Background: Proven track record in a retail management position, preferably in the cycling industry or a related field.
  • Leadership Abilities: Strong leadership and team management skills with the capacity to motivate and nurture staff.
  • Customer-Centric Approach: Exceptional customer service skills with a dedication to creating positive customer interactions.
  • Sales Expertise: Demonstrated success in driving sales and meeting financial goals.
  • Organizational Skills: Excellent organizational and multitasking capabilities to handle various aspects of store management.
  • Communication Skills: Strong verbal and written communication abilities.
  • Flexibility: Willingness to work weekends, holidays, and occasional evenings as required.

Benefits of Joining Peachtree Bikes:
  • Healthcare Coverage: Your health is our priority. Enjoy comprehensive healthcare benefits to support you and your family.
  • Generous Paid Time Off: Achieve a healthy work-life balance with ample paid time off, allowing you to recharge and spend quality time with loved ones.
  • Paid Training Opportunities: We invest in your professional growth. Receive paid training to enhance your skills and advance your career in the cycling industry.
  • Employee Discounts: Passionate about cycling? Benefit from significant discounts on the latest bikes and gear through our employee purchase programs.
  • Career Development Plan: Your career progression is important to us. Our structured growth plan offers ongoing support and opportunities to help you reach your professional aspirations.
  • Profit Sharing: When Peachtree Bikes succeeds, so do you. Our profit-sharing program rewards your hard work and commitment, allowing you to share in the success you help create.