Patient Services Representative

6 days ago


Rockford, Illinois, United States Dental Dreams Full time
Job Opportunity at Dental Dreams LLC

Job Summary:

We are seeking a highly skilled and customer-focused Front Desk Coordinator to join our team at Dental Dreams LLC. As a key member of our front office staff, you will be responsible for providing exceptional patient service, managing patient flow, and ensuring a seamless experience for our patients.

Key Responsibilities:

  • Customer Service: Maintain a high level of customer satisfaction by providing prompt and courteous service to patients, families, and visitors.
  • Scheduling: Schedule patient appointments and manage daily patient flow to ensure efficient use of provider time.
  • Communication: Effectively communicate with patients, providers, and staff to ensure accurate and timely information exchange.
  • Administrative Tasks: Perform various administrative tasks, including data entry, filing, and other duties as assigned.

Requirements:

  • Bilingual: Fluency in Spanish is required.
  • Customer Service Experience: Previous experience in customer-facing roles is essential.
  • Technical Skills: Proficiency in Dentrix and/or Eaglesoft software is preferred.

What We Offer:

  • Competitive Compensation: A competitive salary and benefits package.
  • Opportunities for Growth: Opportunities for professional growth and development within our organization.
  • Collaborative Environment: A collaborative and supportive work environment.

Equal Employment Opportunity: Dental Dreams LLC is an equal employment opportunity employer committed to diversity and inclusion. We welcome applications from qualified candidates who share our values and are passionate about delivering exceptional patient care.



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