**Branch Manager
1 week ago
**Job Summary**
The Branch Manager at Airgas is responsible for overseeing all branch operations, ensuring safety management, staff development, facility maintenance, cost management, and regulatory compliance in line with Airgas policies.
**Key Responsibilities**
- **Safety and Regulatory Compliance:**
- Promote a safety culture and improve safe work behaviors among associates.
- Conduct safety incident investigations and recommend corrective actions.
- Develop training tools for safety, regulatory compliance, and operational efficiency.
- Ensure compliance with OSHA, FDA, and EPA regulations and maintain training records.
- **Personnel and Personnel Development:**
- Supervise and effectively manage direct reports.
- Develop recruitment, staff development, and retention strategies with HR support.
- Conduct interviews, training, performance appraisals, and address associate concerns.
- **Customer Service and Business Development:**
- Provide excellent customer service to all clients.
- Handle customer inquiries promptly and courteously, ensuring complete satisfaction.
- Maintain existing accounts and identify and prioritize target accounts for growth.
- Support outside sales representatives and assist with quotes and customer follow-up.
- **Business and Facility Management & Support:**
- Oversee branch operations, profitability, and facility cleanliness.
- Manage budgeting, accounts receivable, gross margins, operating expenses, and inventory.
- Schedule and execute preventative maintenance for equipment and vehicles.
- Maintain adequate inventory levels and manage accounts receivable within company guidelines.
- Analyze sales data, prepare annual sales forecasts, and optimize budget allocations.
- Ensure compliance with all regulatory requirements and complete required paperwork accurately.
**Requirements**
- Demonstrated knowledge of order entry, data research, and computer skills for efficient customer service.
- Familiarity with industry products, services, and technologies or willingness to learn.
- Effective leadership skills for managing and engaging staff.
- Basic knowledge of Microsoft Office applications (Word, Excel, PowerPoint, and Outlook).
**Education and Experience:**
- Bachelor's Degree in Business, Management, Accounting, or a related field, or equivalent experience.
- Minimum of 5 years' experience in the welding industry and/or sales, with 2 years of supervisory experience preferred.
- SAP knowledge and experience are advantageous.
**Travel Requirements:**
- Occasional travel (1-33% of work time) may be required.
**Communication and Critical Thinking Skills:**
- Strong communication skills, both written and verbal, to interpret business documents and safety instructions.
- Ability to solve practical problems and deal with limited standardization.
**Certificates, Licenses, Registrations:**
- No specific certifications, licenses, or registrations required.
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