Community Manager

11 hours ago

Reston, Virginia, United States Quality Management Group Full time
Job Title: Community Manager

We are seeking a highly skilled and experienced Community Manager to join our team at Quality Management Group. As a Community Manager, you will be responsible for leading the overall administration, compliance, and maintenance of our properties, while striving to maintain 100% occupancy.

Key Responsibilities:
  • Lead the administration, compliance, and maintenance of the property
  • Assume proactive behavior and measures to properly represent Quality Management Group
  • Manage office supply inventory and work closely with Resident Services to ensure maintenance supplies are purchased in a timely manner
  • Ensure work orders are processed in Yardi within established timelines
  • Accurately account for and balance petty cash in accordance with company policies and procedures
  • Prepare deposits for banking and post resident payments into Yardi within timelines established by management
  • Manage account receivables and ensure past resident balance due receivables are turned over to collection agencies
  • Oversee a minimum of 1-3 employees and train and be responsible for work performed by all staff members under their direction
  • Perform written evaluations of employees and maintain accurate payroll records as required by the company
Requirements:
  • Current/previous Section 8 voucher experience
  • Minimum of 1 year experience in Tax Credit
  • Minimum of 2 years or more in a supervisory role overseeing other employees
  • Minimum 2-5 years working in a position with comparable responsibilities
  • Minimum of a high school education or equivalent
  • YARDI property management accounting software expertise
  • Formal instruction/designations such as a Certified Occupancy Specialist
  • Financial management
  • Proficient in English language in verbal and written communications and in writing reports
  • Computer literacy in Outlook, Word, Excel, and the Internet
  • Must possess a valid driver's license and automobile insurance to operate vehicles for company business
Essential Skills:
  • Excellent customer service skills and ability to be flexible, a team player and interface professionally with all levels of internal and external customers
  • The ability to hold the residents and employees accountable without being hostile
  • Clear communication both written and oral including diplomacy and discretion
  • Must have a strong work ethic and positive attitude
  • Ability to work with and understand persons of all ethnic and family backgrounds
  • Ability to build external relationships while positively promoting the organization
  • Excellent time and project management skills with the ability to organize and prioritize tasks
  • Relate to others beyond giving and receiving instructions
  • Handle high stress situations effectively
  • Exhibit strong leadership skills
  • The ability to both prioritize and delegate as needed
  • Demonstrate initiative, personal awareness, professionalism, integrity and exercise confidentiality in all areas of performance
  • Thrives in a fast-paced, team-oriented, collaborative, deadline-driven work environment and ability to manage a high level of detail
  • A passion and strong understanding of our industry and our business mission
Work Environment:

The physical demands described here are representative of those that must be met by an employee to successfully perform essential functions of this job. Reasonable accommodations may be made to enable individuals to perform the essential functions.

  • 5-7 hours of sitting, reading, and typing daily
  • 1-3 hours of walking daily
  • Operates Computer requiring the use of hands/fingers
  • Occasional bending, reaching, kneeling and/or crouching
  • Regular lifting of up to 30 pounds
  • Occasional Climbing of Stairs
  • While performing the duties of this job, the employee is occasionally required to handle or feel objects, touch and use tools, stoop, twist, push, pull, grasp, balance, crawl, talk, and hear.
  • Specific vision requirements include close vision, distance vision and color vision and peripheral vision, depth perception and an ability to adjust focus.
  • Specific audio/verbal abilities include communication with residents, employees, vendors, and owners both in person and via telephone.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

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