Automotive Service Technician at Five Star Ford
2 weeks ago
At Five Star Ford of Texas LTD, we prioritize our workforce as the foundation of our achievements. Since our inception, we have cultivated a work environment that embodies our core principles: enjoyment, integrity, compassion, self-discipline, and ongoing development.
We are committed to fostering a workplace where our employees find fulfillment in their roles, and our clients appreciate the quality of service provided. By leveraging advanced technology, we strive to offer an exceptional experience to all stakeholders. Our objective is to excel in the sales and service of Ford vehicles while maintaining high levels of customer satisfaction, employee contentment, and loyalty from our owners. Our guiding principles, vision, and mission shape our identity and operational practices.
EMPLOYEE BENEFITS:
- Extensive inventory of new Ford vehicles and a diverse selection of pre-owned options
- Continuous training programs to enhance skills and knowledge
- Attractive compensation structure
- Flexible work schedule spanning five days
- 401(k) retirement plan with matching contributions
- Comprehensive health benefits, including Medical, Dental, and Vision coverage
- Insurance options for Long- and Short-Term Disability, Life, Critical Illness, Hospital Indemnity, and Accidents
- Paid time off for vacations and personal time
- Exclusive employee discounts on vehicle purchases, parts, and services
- Supportive and secure work environment
- Modern, climate-controlled facilities
KEY RESPONSIBILITIES:
- Conduct thorough inspections of assigned vehicles
- Execute repairs and maintenance tasks efficiently, adhering to manufacturer specifications
- Perform maintenance and repair services authorized by customers, including oil changes, tire rotations, battery tests/replacements, and system servicing
- Collect necessary information prior to requesting parts and provide precise repair estimates
- Maintain effective communication with Service Advisors to keep clients informed about service updates and timelines
- Carry out road tests to verify the successful completion of repairs
Additional Responsibilities:
- Maintain personal tools in excellent condition and uphold a professional appearance
- Adhere to dealership standards by ensuring a clean workspace and vehicle presentation
- Process claims efficiently and promptly
- Draft repair processes as required for warranty purposes
- Manage parts returns related to warranty claims
QUALIFICATIONS:
- High school diploma or equivalent
- Preferred: Associate degree in automotive technology or vehicle maintenance
- Strong background in the automotive sector
- Excellent teamwork and collaboration abilities
- Willingness to undergo drug screening and background checks
DISCLAIMER:
This job description outlines the primary duties and responsibilities expected from employees in this role at Five Star Ford of Texas LTD. It is not an exhaustive list, and management retains the authority to assign, modify, or remove duties as needed. Reasonable accommodations will be made to enable qualified individuals to perform the essential functions of the job. This description does not alter the at-will employment relationship between Five Star Ford of Texas LTD and its employees.
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