Bilingual Patient Care Coordinator

2 weeks ago


West Palm Beach, Florida, United States NEUROSPINE PLUS LLC Full time
Job Opportunity

We are seeking a highly skilled and bilingual (Spanish) Scheduler/Patient Care Specialist to join our team at NeuroSpine Plus LLC. As a key member of our multi-disciplinary practice, you will play a vital role in ensuring accurate medical records, scheduling appointments, and communicating with patients effectively.

Responsibilities:
  • Schedule new and follow-up appointments for patients, ensuring seamless communication and coordination.
  • Register new patients and update necessary records, maintaining confidentiality and accuracy.
  • Send forms and paperwork to patients, ensuring all required fields are completed and processed efficiently.
  • File, fax, and handle other miscellaneous front desk tasks, prioritizing tasks effectively.
  • Answer multi-line telephones, providing exceptional customer service and support.
  • Monitor, record, and communicate changes in patients' conditions, maintaining a high level of professionalism.
Requirements:
  • Experience with various types of insurance, referrals, and authorization processes is preferred.
  • Excellent oral and written communication skills, with the ability to communicate effectively with patients and staff.
  • Computer proficiency, including scanning, uploading, downloading, and document transfer.
  • Ability to prioritize tasks effectively, managing multiple responsibilities and deadlines.
  • Exhibit patience and compassion, providing exceptional patient care and support.
Schedule:
  • Monday - Friday, 8:30a - 5:30p


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