Patient Care Coordinator
5 days ago
About Mount Sinai Medical Center of Florida
Mount Sinai Medical Center of Florida is a leading healthcare provider in South Florida, committed to delivering high-quality care to our diverse community. We are dedicated to recruiting and training top healthcare professionals to join our team.
Job SummaryWe are seeking a Patient Representative to join our outpatient team. The successful candidate will provide exceptional patient care and support to our physicians and staff.
Responsibilities- Answer telephone calls promptly and efficiently, ensuring calls are categorized and forwarded to the appropriate area.
- Provide excellent customer service, demonstrating proper telephone etiquette and minimizing hold times.
- Schedule appointments accurately, recording them as documented and following practice policy.
- Enter patient demographics and insurance information into the computer, verifying accuracy and completeness.
- Collect referrals, authorizations, and other forms as required, ensuring patients complete them correctly.
- Inform the Office Secretary or Coordinator when supply levels are low, ensuring timely reordering.
- Copy patient records as requested by insurance companies or other physicians' offices.
- Complete daily receipts, journals, and deposits, and prepare superbills for submission to the billing company.
- Perform administrative and clerical duties, such as filing paperwork, as needed.
- 1-3 years of experience in a healthcare setting preferred.
- High School Diploma required.
- Bilingual - English/Spanish preferred.
- Strong interpersonal and communication skills.
- Proficient in Microsoft Office Suite (Word, Outlook).
We offer a comprehensive benefits package, including health benefits, life insurance, long-term disability coverage, healthcare spending accounts, retirement plan, paid time off, pet insurance, tuition reimbursement, employee assistance program, wellness program, and on-site housing for select positions.
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