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Customer Service Representative

2 months ago


Palatine, Illinois, United States Palatine Location Full time
Palatine Location is seeking a skilled Customer Advisor to join our award-winning team. As a Customer Advisor, you will be responsible for providing exceptional customer service, educating customers on our carwash and detail shop services, and ensuring a positive experience for all patrons. This is a fast-paced position that requires strong communication skills, a passion for customer service, and the ability to work in a team-oriented environment. If you are a motivated individual with a competitive drive and a desire to succeed, we encourage you to apply.

Responsibilities:

* Provide exceptional customer service and ensure a positive experience for all customers
* Educate customers on our carwash and detail shop services
* Transact customer purchases and maintain proper cash handling procedures
* Follow all position-specific procedures
* Work in a team-oriented environment and adapt easily to change

Requirements:

* Excellent communication skills and a passion for customer service
* A competitive drive with a desire to succeed
* Unwavering honesty and integrity
* Courteous and professional demeanor
* Prior experience in automotive service writing, customer service, and/or sales is preferred
* Ability to compute basic mathematical calculations
* Willingness to work in all weather conditions, both indoor and outdoor environments, and extreme temperature conditions
* Ability to work with a sense of urgency
* Willingness to adapt easily to change as our products/services/promotions update frequently
* Ability to stand in an assigned work location, walk, and bend for long periods of time
* Ability to lift moderate amounts of weight
* Willingness to work a flexible schedule

Benefits:

* Competitive hourly rate of $16.00 plus commission
* Opportunities for career advancement and professional growth
* A fun, team-oriented culture
* Equal opportunity employer

If you are a motivated individual with a passion for customer service and a desire to succeed, we encourage you to apply for this exciting opportunity.