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Supervisory Management Professional

2 months ago

Washington, Washington, D.C., United States Government Accountability Office Full time
Job Summary

This position is located in the Government Accountability Office (GAO), Continuous Process Improvement Office (CPIO), Washington, DC. CPIO oversees efforts to maximize GAO's value by refining standardized processes to improve workflow efficiency, enhancing management oversight, and ensuring consistent, measurable outcomes. The ideal candidate will have experience applying management techniques, methods, theories, or principles concepts for the accomplishment of program objectives with combined technical and administrative oversight.

Key Responsibilities
  • Directing the work of subordinate staff and performing supervisory responsibilities that include assigning work, establishing performance criteria and standards, evaluating performance, providing technical and administrative advice and assistance as needed, resolving complaints and grievances, providing staff development, and initiating improvement plans.
  • Identifying assignments by setting and adjusting priorities considering the difficulty and requirements of actions and the appropriate technical resources, skills, and experience levels needed for projects and other activities to coach, train, mentor, and develop staff.
  • Serving as an expert project and program planning resource, advising management on developments in the project management field, facilitating project teams, and assisting project leaders in applying project management techniques and practices.
  • Collaborating with CPIO colleagues, key leaders, and managers to provide input on strategic objectives and business plans that focus on improving performance and achieving outcomes, and using organizational analysis processes to align activities, core processes, and resources to support accomplishment of desired outcomes.
  • Collaborating with CPIO technical staff on process improvement and change management, such as involving stakeholders, assessing the GAO environment, mapping core business functions, conducting organizational analyses, identifying root causes, and developing and implementing new processes, programs, and procedures.
Requirements
  • You must be a U.S. citizen.
  • You may be required to submit a financial disclosure statement.
  • You must be suitable for federal employment.
  • Registered for Selective Service, if applicable.
  • Completion of a one year supervisory probationary period may be required.
Qualifications

You may qualify at the MS-I band level, if you fulfill the following qualification requirement: You must have at least one year (52 weeks) of specialized experience at the next lower band level, equivalent to the PE-II, PT-II, or GS-13 level in the federal service, which has equipped the applicant with the skills and knowledge to successfully perform the duties of the position.

Specialized experience is defined as experience applying management techniques, methods, theories, or principles concepts for the accomplishment of program objectives with combined technical and administrative oversight. This experience may have been gained through work experience as a project/program manager, team lead or project/program lead, technical advisor, or senior specialist/analyst that included managing resources, providing support to managers, mentoring team members, providing day to day guidance, training, and/or oversight of peers or others.

Experience incorporating qualitative and quantitative methods for the assessment and improvement of program effectiveness or the improvement of management processes, and experience applying communicative techniques to effectively communicate with stakeholders.

Benefits

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time, or intermittent. Contact the hiring agency for more information on the specific benefits offered.